affinitymaker.com What We Do How We Do It Who We Are Affinity Engine
 
August-09
This issue of Partnership Focus, we share with you one of our clients story that will change the way you think about giving. Partnership Focus is all about helping you take the right steps towards Partnership Success; that is why we have inclued in this issue an article that will help you on how to become a Partner of Choice. Like in all other issues we share with you a book we thought interesting; and finally in our Partnership Tips series, the next valuable suggestion to help you create successful partnerships and alliances.

B1G1
MAKING EXISTING GIVING HAVE
MUCH GREATER IMPACT

B1G1 - Client Story

Here is one strategy to grow your business in the current market.

Buy1GIVE1 (or B1G1 as its better known now) is a movement; a series of systems, processes and people, that transforms giving in any company from a bolt-on Corporate Social Responsibility activity carried out in the back room of your business, where it’s hidden away from customers, into an activity that’s visible and truly connected to your business DNA.

B1G1 effectively improves the giving value-chain, taking giving from an after-the- fact event or donation, to position it as a front of house activity, with giving a core component of product design so customers are engaging and participating in it on a day to day basis, either in store, over the phone or on line. What’s more, giving could become an integral part of employee reward and recognition.

Our link with B1G1 is we are helping them leverage what they do and taking them to corporate. The resonance we are getting is incredible.

Is this a topic you would like to discuss with us? Please e-mail the project leader, Robin Power or call +61 404 114 751 for more information. To read more about our role and for a full case study, click here.
“Affinity Maker™ has brought an objective view and perspective to our activities. They have helped us enormously so far by matching our organisation aspirations with the real corporate world. We have been amazed at the opportunities their partnering expertise and connections have brought to B1G1 so far!”

“The work Affinity Maker™ is doing with B1G1 will also enable us to fulfil some of our aspirations of helping both individuals and corporations actively participate in transaction based giving through the credit card products being developed. The financial services and partnering experience Affinity Maker™ brings to the table is invaluable.”

Paul Dunn
Chairman - B1G1

Affinity Engine


HOW TO BECOME A PARTNER OF CHOICE
By Marguerite McGinlay
CEO at Affinity Maker™, explores what a partner of choice is,
how to become one and the benefits it can bring your organisation

A partner of choice is reputedly the best partner in an industry or business sector.

Imagine yourself in the following situation:

You just successfully completed a deal. You provided a complex solution for your most valued customer. Initially, you didn't have all the resources your customer demanded, so you had to create a temporary alliance with another company, your alliance partner.  We'll name them: "Alliance Co."

The customer was delighted with the results you provided, and now you are about to share the profits with your partner, "Alliance Co." As you hand over "Alliance Co.'s" share of your recent profits, they tell you:

Partner of Choice

"Thank you very much. You know, this was a great alliance... YOU made money... WE made money... and the customer is very happy. More importantly, all the time we were working together, we had the feeling that YOU were just as interested in seeing US make money and be successful... and, equally, you felt that WE were just as interested in assuring that YOU made money and were successful. We added value to each other, and to the customer. ALL of us could sleep peacefully at night, knowing that we trusted each other. Although we may be in competition with each other in the future, we value and honor our ongoing relationship. WHEN CAN WE PARTNER AGAIN?"

If this is currently how your alliance partners are talking to you, consider yourself to be a partner of choice.

A partner of choice can deploy the partnering or alliancing model more safely, consistently and repeatedly.

At Affinity Maker™, our role is to help our clients attain this level of industry recognition and reputation by developing their partnering management capability and approach from their current position on the Partnering Capability Development Ladder© to one where all the foundations are in place to be recognised as a partner of choice.

Opportunistic
Typically, an organisation at this stage use partnerships tactically (most often to bid for business which they could not win alone or to force suppliers to collaborate for extra value in the supply chain). Actions and initiatives are not combined and initiatives are driven by internal champions. Success is measured by commercial return or ‘deals’, and little if any thought is given to the long-term health of the relationships involved.

Systematic
At this stage, parts of the organisation have recognised the effort they are putting into partnering and the value of systematising this effort. Systematisation allows for consistency in comparing one alliance relationship with another and thus leads to the development of in-house best practice programmes as one business unit learns from another. Working to a system is cheaper. It costs less in terms of time, money and effort (often all three are linked) to follow a process that has already been defined than it does to invent a new one.

Strategic
Partnering is recognised organisation wide as a key strategic advantage. Typical actions include establishing a central strategic alliances planning team, developing common governance procedures, joining external alliance associations, developing common methodologies and toolsets for internal use, and seeking out external best practice.

Partner of Choice
Stage 5 contains world-class partnering organisations which have progressed through the preceding stages and now use partnering as their way of doing business. Partnering is not seen as a management fad but rather as ‘the way we do business around here’. Typical actions include breaking apart corporate partnering teams and repositioning the function within line management, and making collaboration a key skill which is measured in individual appraisal processes.

Having carried out a Partnering Capability Assessment, we develop a customised Partner of Choice capability development program which typically includes elements of the following building blocks:

  • education in partnering techniques and processes (eg partnering frameworks including governance, partner selection, creating and maintaining high performance partnerships)
  • structures (e.g. positioning the alliance outside the standard corporate organisation, partnership portfolio approach & management)
  • management competence (eg collaborative leadership skills, partnering knowledge, systems thinking)
  • review mechanisms (e.g. balanced scorecard performance measurement approach)

Clients typically attracted to this style of program expect 20% or more of their revenues or profits to come from partnerships and alliances.

Benefits of being recognised as a Partner of Choice
A strong partnering reputation brings significant benefits throughout the partnering process. Companies with leading partnering reputations:

  • Are the first port of call for companies seeking partners—they are approached earlier and offered higher-quality deals.
  • Often negotiate better deal terms and close deals faster, as would-be partners will tolerate greater uncertainty knowing that this particular partner has a track record of success.
  • May secure greater concessions from potential partners to get the deal done knowing that their chances of success are greater.
  • Enjoy greater levels of trust which speeds integration.
  • Increase the odds of success because allying companies devote top people to the partnership's ongoing management.

Partner of Choice programs become a competitive advantage because they are:

  • difficult to imitate (its based on organisational partnering capability that has taken time to acquire and has become embedded)
  • valuable (it pays its own way!)
  • rare (few organisations do it well)
  • difficult to substitute

Organisations that use best practices make more money.

“These premier alliance-builders also tend to reward shareholders with superior returns. Pfizer, BP Amoco and Intel, all frequently cited as partners of choice, boast a five-year total return to shareholders 1.5 times that of competitors. While obviously not due to alliance success alone, the pattern persists across industries—preferred partners are superior performers.” Outlook - Becoming an alliance partner of choice, Accenture 2001

The sources of commercial advantage can be summarised as:

  • Efficiency - By doing things right in an efficient manner, organisations save time and wasted energy, both of which can be expressed in cost terms – for example, internal knowledge transfer, having a defined process, having a clear business value proposition, constructing good alignment with partners.
  • Effectiveness - By doing the right things organisations save scarce resources for those situations in which they have the best chance of ‘leveraging’ – for example, assessing potential partners more quickly, refusing to be drawn into the opportunistic deal-chasing merry-go-round but rather setting and keeping to a defined strategy.

To realize these advantages, many organizations choose to work with a specialist in partnering and alliancing like Affinity Maker™. Our role is to help our clients attain the partner of choice level of industry recognition and reputation by developing their partnering management capability and approach from their current position on the Partnering Capability Development Ladder© to one where all the foundations are in place to be recognised as a partner of choice.

Using the Affinity Engine™ - Partnership Repair diagnostic tool as starting point, Affinity Maker™ specialises in pulling existing partnerships out of difficulties and returning them to the Upward Spiral of Success.

If you want more from your existing business partnerships Contact Us, or start the completely confidential Affinity Engine™ Partnership Repair diagnostic.


ALLIANCE COMPETENCE:
MAXIMISING THE VALUE OF YOUR PARTNERSHIPS
"If a partner understands better the role alliances play in business strategy, is able to engage in a strategic conversation around the needs for and benefits derived from an alliance, and has a more sophisticated approach to partner selection, there should be fewer conflicts down the road." -from Alliance Competence … FIND IT

Key to Success
Partnership Tips
Choose a partner who can partner: It's critical to know that your partner can and will deliver on their promises both now and in years to come; that they can and will grow, increasing their capability to meet challenges, as the partnership evolves. Both partners must know what is needed to partner successfully, discuss both parties capability to do that upfront, and understand what the future aims of, and challenges facing, the partnership may be.
     
 
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